Posts Tagged "research"

Advisory Client Satisfaction Issues

Advisory Client Satisfaction Issues

A recent question posed to fifteen CIOs (or equivalent)  regarding value received from Advisory deliverables,  resulted in the answers below (Gartner was not mentioned by me, but virtually all of these were Gartner clients) The question: How do you measure the value you obtain from your current IT advisory service subscriptions? The answers: We don’t measure it. Not sure we’re getting...

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Advisory Industry Competition: Pushing Past ‘Business as Usual’ (Part 1)

Advisory Industry Competition: Pushing Past ‘Business as Usual’ (Part 1)

By Barbara French and Gideon Gartner (@bfr3nch, www.barbarafrench.net, @gideongartner,www.gideongartner.com) There’s a good deal of speculation on whether the research and advisory business is entering a new phase — one in which small Advisory firms may be thriving at the expense of the large firms. David Hatch summed up this point of view in a  forestercomment to “Advisory Industry, a...

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IT Advisories Part I: Information vs. Knowledge

IT Advisories Part I: Information vs. Knowledge

The two largest sell-side firms in our space, Gartner and Forrester (G&F), have been open about their policies of annual 5-7% price increases, plus no client discounts, plus other similar policies, perhaps assuming that the economy will thrive and that clients will not care about 5% here and there. This new policy hints at the possibility that G&F live with each other peacefully, and are...

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Advisory Industry Future Redesign: The “Payment” Model

Advisory Industry Future Redesign: The “Payment” Model

Some day the Advisory Industry may look different than today, and an example of what’s possible may be the manner in which vendor and user clients compensate their Advisory providers. It seems worthwhile for segments of our industry to study this alternative compensation model, as it has been implemented successfully in the Wall Street Research space over many decades, being both useful...

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Gartner Innovation During Its Formative Years

Gartner Innovation During Its Formative Years

During the 1960′s at IBM and 1970′s on Wall Street, I was a subscriber or reader of research from several firms which were predecessors to the current Advisory Industry. The firms included IDC, Computer Intelligence, Dataquest, Yankee and Input. While on Wall Street, I joined the IBM user groups “Share” and “Guide”, The CCIA (Computer and Communications Industry...

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Gartner Culture Case Study

Gartner Culture Case Study

A brief sideshow: After the intimate family party celebrating my 75th birthday, I posted a description of some of my kid’s gifts on my “Gideon Gartner” blog category. Two items from that blog click here to access the Gideon Gartner category, which have to do with Gartner Group “culture”, are repeated here with minor changes. Around 1986, my older daughter Sabrina...

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Innovating via “Process”

Innovating via “Process”

Reading abundantly often suggests innovative ideas which are appropriate to one’s firm. Two public sources which I had read and was influenced by were the book “The Tao Jones Averages: A Guide to Whole-Brained Investing” by Bennet Goodspeed, and various reports promoting the concept of Strategic Intelligence Systems (SIS) — specifically the article written by David B....

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Was Saatchi & Saatchi One of the Great Entrepreneurial Firms?

Was Saatchi & Saatchi One of the Great Entrepreneurial Firms?

“Charles and Maurice would tell the prospective sellers anything they wanted to hear, and invent an ideal version of what life would be like after the deal was signed. After that, they’d just do whatever the hell they wanted.”

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